• Do your products ship refrigerated?

  Our finished peptides are manufactured in powder form that contains stabilizers which enable them to maintain purity and sterility even while being shipped USPS/DHL ground service in the summer heat. If you're buying in bulk peptide API (actual pharmaceutical ingredients), these shipments are refrigerated as they do not contain stabilizers to protect them from heat exposure while in transit.Few readers

• Made a mistake or want to change your order?

  Changed your mind on your order? We're happy to refund in full any order that has not shipped yet. Keep in mind our fulfillment team works quickly often packing orders in as little as 15 minutes from receipt. If an order has been shipped a return will need to be initiated once the products are received.Few readers

• How can I get a hold of you guys?

  Three ways. Click the smiley chat in the bottom right of the page. Your message pings all our work devices at normal work hours :) Give us a call or text during business hours. Leave us a message if we're helping other people. 480-974-4660 Email email protectedFew readers

• Do you ship internationally?

  We're not currently shipping cross border -- expect an update in June, 2026 as we are evolving our strategy here.Few readers

• What should I know about tracking updates, delivery timing, and carriers for ground shipments?

  What should I know about tracking updates, delivery timing, and carriers for ground shipments? When ordering products that are shipped via ground services, it’s important to understand the typical delivery timelines, the roles of the carriers involved, and how tracking updates work. Below is a comprehensive guide to help you navigate these aspects. Overview of Ground Shipping Timelines Ground shipments generally take 10–14 days to arrive. This timeline includes the entire shipping prFew readers

• How can I track my Peptidology order and resolve issues if I can't find tracking information?

  How to Track Your Peptidology Order and Resolve Tracking Issues Tracking your Peptidology order is essential to stay updated on the shipping process. This guide provides steps to track your order and resolve common issues related to missing tracking or confirmation emails. Step 1: Track Your Order Using a Tracking Number When your order is shipped, Peptidology provides a tracking number via email linked to the selected courier service (e.g., FedEx, USPS). Ensure to check your inbox, inFew readers

• How long does it take to prepare and ship my order?

  Orders that are payment approved and pass order verification by 3 pm Pacific time are processed and shipped on the same week day. Orders placed after 3 pm Pacific Friday will be shipped Monday. The exception here is: if we can't ship your order immediately due to incomplete order verification, we won't be able to offer a delayed shipping refund. We offer several shipping options. Spend $250 or more to receive free FedEx 2 Day Delivery within the Continental United States. Packages generallyFew readers

• Shipping cutoff times

  Orders placed weekdays at or before 3 pm Pacific Time (PT) will be packed & shipped the same day. Orders placed weekdays after 3 pm Pacific Time (PT) will be packed & shipped the next business day. Orders placed on the weekend will be packed & shipped the next business day.Few readers