• How do I store my products?

  Bacteriostatic water Unopened bacteriostatic water can be kept at room temperature for up to 2 years from the date of manufacture and should be discarded by its expiration date. Once a vial of bacteriostatic water is opened, date it and discard any remaining fluid after 28 days or sooner, or if the solution becomes cloudy, discolored, or otherwise compromised. Why 28 days? USP <797> “Sterile Compounding” sets a default beyond‑use date (BUD) of 28 days for any multi‑dose container thaPopular

• Are Product COAs (Certificates of Analysis) included?

  Yes — every lot we sell has its own Certificate of Analysis, and you can view and download the one that matches your exact lot. We don't issue generic or representative paperwork. Each lot is released against its own lot-specific Certificate of Analysis (COA), so the results you're looking at correspond to the precise lot in your hands. What's on the COA Every COA reports the results of our 14-point analytical release program, including: Chromatographic purity and net peptide contePopular

• Where are you located?

  Peptidology currently does not offer local pickup for orders. All orders are shipped from our designated facilities to ensure compliance with federal and state regulations. While we are actively working on developing a compliant process to enable local pickup in the future, we do not have a specific timeline for when this option will become available. Our operations center is located at: Peptidology 11111 N Scottsdale Road Suite 205P Scottsdale, Arizona 85254 (480) 974-4660 Our global fulfilFew readers

• What are the intended use of Peptidology products?

  Our products are for peptide testing services meant to be used in academic, commercial or scientific research purposes. They are not made for diagnosing or treating people. Before we accept your order, we might ask you to confirm how you'll use our products. If your order doesn't match what we've said in our Terms and Conditions, we won't accept it. Frankly, if you're unsure about this, our products might not be the right fit for you.Few readers

• In which form are your peptides produced?

  Our peptides come as a freeze-dried (lyophilized) powder in a glass vial. This special drying process helps keep the peptides safe and effective. When you're ready to use them, we suggest mixing them with Bacteriostatic Water, which you can buy from us. This careful packaging makes sure our peptides stay high-quality from our lab to yours. Peptides arrive as lyophilized products, ensuring stable, long-term storage. These peptides are not ready for immediate use and need reconstitution to returnFew readers

• Are your products safe for ingestion?

  Our products are not approved for medical use, including the treatment, prevention, diagnosis, or cure of any disease or illness. They are not suitable or safe for human consumption and are only approved for sale to, and possession by, individuals or entities qualified to handle them in a laboratory or research setting.Few readers

• How can I return an unopened item for store credit or a refund?

  How can I return an unopened item for store credit or a refund? If you need to return an unopened, unused item to Peptidology, you can choose to receive either store credit or a refund. Follow the steps below to ensure a smooth return process. General Return Instructions Use a trackable shipping service to send the item back. This ensures that the return can be monitored and verified. Include a packing slip or a note with the following details: - Your name - Your order number - YouFew readers

• Do you accept returns?

  We do! Our full return policy is here. Summary is below. Peptidology accepts returns of unused, undamaged products up to 60 days after the order is placed. To facilitate a return simply ask for either through this chat, email or by calling our office at 480-974-4660. Recommend returning using a trackable service to send product back to us and if the original shipping container is not available using a bubble envelope to secure the items. We'll provideFew readers

• My package arrived damaged! What do I do?

  Oh no! We'll get you fixed up right away. Please take a photo of the damaged items in the shipment. Send them in the website chat or email -- hello@peptidology.co.Few readers

• I need a product you don't have. Can I buy it from you?

  Possibly! We're relatively new on the scene so you'll notice that our product selection may be more limited. Dozens of additional products are being evaluated to include in our product portfolio. As quality is our primary focus, new products can take several months or more to be evaluated. Why is that? Raw ingredients have to be acquired and tested. Research and development to define the filling, lyophilization (freeze drying), and finishing process is complex, taking 4 to 6 weeks to defFew readers

• Why doesn't my vial have a strong vacuum?

  Not every vial has a detectable vacuum, and that's by design. Here's why, and how the COA confirms your vial is sealed and sterile.Few readers

• Why did my peptide gel or turn cloudy after reconstitution?

  Some peptides are pH sensitive. This includes growth hormone releasing peptides such as Tesamorelin, AOD-9604, CJC-1295 with DAC, CJC-1295 no DAC, Ipamorelin, Sermorelin, and GHRP-2, along with any blend of these products. These peptides depend on a specific pH range to stay in solution. Reconstituting with a solvent outside that range can cause the peptide's structure to unfold and clump together, which shows up as gelling or cloudiness in the vial. We test our reconstitution solution againstFew readers

• What are excipients, and why are they in my peptide?

  Modern peptide manufacturing uses excipients, and Peptidology products are no different. Excipients are the inactive ingredients included alongside the active peptide to keep the product stable and usable. They do more work than most people realize. Without excipients, the product would generally require refrigeration, single-compound and blended products may not form into a proper lyophilization cake or reconstitute properly, and the shelf life would be much shorter. Generally speaking, excipFew readers