• Which quality standards does Peptidology use for products?

  At Peptidology, we test our products carefully. More than just checking purity and ingredients. ​ Here's what we look at: Purity: Must be at least 99%. We check this using a test called HPLC (High-Performance Liquid Chromatography). Identity: The product must match exactly what we're selling. Amount (Assay): The actual amount of the product should not be less than 5% below or more than 15% above the expected amount. Sterility: Products must have zero germs. To guarFew readers

• Where are you located?

  Peptidology currently does not offer local pickup for orders. All orders are shipped from our designated facilities to ensure compliance with federal and state regulations. While we are actively working on developing a compliant process to enable local pickup in the future, we do not have a specific timeline for when this option will become available. Our operations center is located at: Peptidology 11111 N Scottsdale Road Suite 205P Scottsdale, Arizona 85254 (480) 974-4660 Our global fulFew readers

• How to reconstitute a peptide?

  All research peptides come as a powder because they're freeze-dried. Scientists do this so the peptides stay fresh longer and don't get damaged during shipping. To use them, you'll need to mix the powder with a special liquid called a solvent (like the one we sell on our website). Bacteriostatic water is a commonly used solvent for reconstitution as it helps maintain peptide integrity and inhibits bacterial growth. As of this writing, most peptide vials have a capacity of 3mL. NAD+ is 10mL. 5-Few readers

• Do you accept returns?

  We do! Our full return policy is here. Summary is below. Peptidology accepts returns of unused, undamaged products up to 60 days after the order is placed. To facilitate a return simply ask for either through this chat, email or by calling our office at 480-974-4660. Recommend returning using a trackable service to send product back to us and if the original shipping container is not available using a bubble envelope to secure the items. We'll provideFew readers

• How do I store my products?

  Bacteriostatic water Unopened bacteriostatic water can be kept at room temperature for up to 2 years from the date of manufacture and should be discarded by its expiration date. Once a vial of bacteriostatic water is opened, date it and discard any remaining fluid after 28 days or sooner, or if the solution becomes cloudy, discolored, or otherwise compromised. Why 28 days? USP <797“Sterile Compounding” sets a default beyond‑use date (BUD) of 28 days for any multi‑dose container thaFew readers

• In which form are your peptides produced?

  Our peptides come as a freeze-dried (lyophilized) powder in a glass vial. This special drying process helps keep the peptides safe and effective. When you're ready to use them, we suggest mixing them with Bacteriostatic Water, which you can buy from us. This careful packaging makes sure our peptides stay high-quality from our lab to yours. Peptides arrive as lyophilized products, ensuring stable, long-term storage. These peptides are not ready for immediate use and need reconstitution to returnFew readers

• Are your products safe for ingestion?

  Our products are not approved for medical use, including the treatment, prevention, diagnosis, or cure of any disease or illness. They are not suitable or safe for human consumption and are only approved for sale to, and possession by, individuals or entities qualified to handle them in a laboratory setting. We suggest that our customers talk to a qualified lawyer about how they can use our products, because we can't give legal advice ourselves.Few readers

• I need a product you don't have. Can I buy it from you?

  Possibly! We're relatively new on the scene so you'll notice that our product selection may be more limited. Dozens of additional products are being evaluated to include in our product portfolio. As quality is our primary focus, new products can take several months or more to be evaluated. Why is that? Raw ingredients have to be acquired and tested. Research and development to define the filling, lyophilization (freeze drying), and finishing process is complex, taking 4 to 6 weeks to defFew readers

• My package arrived damaged! What do I do?

  Oh no! We'll get you fixed up right away. Immediately take a photo of your damaged shipment and send it to us in the chat.Few readers

• How can I return an unopened item for store credit or a refund?

  How can I return an unopened item for store credit or a refund? If you need to return an unopened, unused item to Peptidology, you can choose to receive either store credit or a refund. Follow the steps below to ensure a smooth return process. General Return Instructions Use a trackable shipping service to send the item back. This ensures that the return can be monitored and verified. Include a packing slip or a note with the following details: - Your name - Your order number - YouFew readers

• What are the intended use of Peptidology products?

  Our products are for peptide testing services meant to be used in academic, commercial or scientific research purposes. They are not made for diagnosing or treating people. Before we accept your order, we might ask you to confirm how you'll use our products. If your order doesn't match what we've said in our Terms and Conditions, we won't accept it. Frankly, if you're unsure about this, our products might not be the right fit for you.Few readers

• Are Product COAs (Certificates of Analysis) included?

  For every product batch sold there is a corresponding certificate of analysis. Our vials are batch coded and labeled with QR codes to pull up that specific COA. Peptidology products undergo rigorous testing to ensure they're safe for research use. While many understand the importance of product purity, less known but equally crucial are sterility and endotoxin testing. This document explains these testing methods and why they all matter for the accuracy of your research project. UnderstandiFew readers